NATURE REPUBLIC PHILIPPINES PRIVACY POLICY

Section 1. Your Privacy

1.1 General.

Globalbrands Retail Specialist Inc., the exclusive distributor of Nature Republic Philippines (“Nature Republic,” “we,” “our,” or “us”), takes your right to data privacy very seriously. This Privacy Policy describes how we use the information we obtain when you visit our official website, online stores, or use any of the products and services we offer (collectively, the “Services”). Please read this notice carefully and do not hesitate to let us know if you have any questions.

1.2 Acceptance of this Privacy Policy.

By proceeding and using our Site, Stores, or Services, you are acknowledging and accepting the practices described in this Privacy Policy. Please note that we may update this Privacy Policy as we change or develop the Site or Services. We will notify you of any changes made that would substantially affect your data privacy rights and ask for your consent to the changes.

1.3 Personal Information Controller.

Nature Republic Philippines is the Personal Information Controller (“PIC”) of your personal data insofar as the processing of your personal data is necessary to carry out our Site, Stores, or Services.

Section 2. How We Collect and Use Your Personal Data

2.1 Customer Information.

To shop with Nature Republic Philippines, whether online or in-store, you may be required to submit Customer Information, which may include: your full name, email address, mobile number, delivery/billing address, birthday, gender, and purchase preferences. This information will be used to perform our Services, fulfill orders, process deliveries, and enhance your shopping experience. We may also use your information to send you updates, promotional offers, or new product launches (if you opt in).

2.2 Account Registration.

When you create an account on our website or mobile store, we will request login credentials such as a username and password. This information allows us to provide you with personalized services, store your order history, and make your shopping experience more convenient.

2.3 Transactional History.

When you purchase through our Services, we will collect your Transactional History, which includes: items purchased, transaction date, payment method, amount, and delivery details.

2.4 Financial Information.

For certain purchases, you may be asked to provide credit card or other payment details. These are maintained by our accredited payment processors in encrypted form on secure servers. We do not share this information with any third party except the companies responsible for processing payments.

2.5 Correspondence with You.

Any personal data you disclose when you correspond with us (e.g. via customer service channels, email, or social media) will only be processed to address your concern and for general corporate governance.

2.6 Cookies and Tracking Technologies.

Like most sites, we make use of browser “cookies.” Cookies allow us to quickly check your status as a customer and facilitate access to your preferences. We may also use analytics tools, GIF trackers, unique URLs in our emails, and similar technologies to measure engagement and improve our Services.

2.7 IP Addresses and Device Information.

We may occasionally collect and store your IP address and device information (e.g. browser type, operating system, mobile carrier, location data if enabled). This helps us diagnose technical issues, improve our Services, and prevent fraud.

2.8 Anonymized Aggregated Information.

We may also collect non-personally identifying, aggregated information about users’ interaction with our Site or Services. This data helps us analyze customer behavior and improve our offerings. It does not personally identify you.

2.9 Nature RepubCLIQUE Membership Program.

When you register for our membership program, Nature RepubCLIQUE, we collect personal information such as your full name, mobile number, email address, birthday, and purchase history. This allows us to provide you with membership benefits, personalized promotions, exclusive event invitations, and rewards. Your information will be used to manage your account, track your points and benefits, and communicate with you regarding program updates.

Section 3. Other Purposes

We may also process your personal data to:

• Comply with statutory and regulatory requirements, including directives, issuances by, or obligations to any competent authority, regulator, or court.

• Enable Nature Republic Philippines to exercise sound corporate governance, ensure risks are managed, and prevent fraud.

• Conduct company audits or investigate a complaint or security threat.

• Fulfill legitimate business purposes and defend legal claims.

• Manage and improve marketing communications, loyalty rewards, and promotional offers related to Nature RepubCLIQUE and other membership programs.

• Fulfill any other purposes directly related to the above.

Section 4. Opt-Out

You may inform us of the specific personal information you do not want to be processed beyond the requested purpose. We will respect your request insofar as it is feasible to fulfill the purposes for which the personal information was collected. This includes the option to unsubscribe from promotional communications, Nature RepubCLIQUE updates, and marketing offers.

Section 5. Disclosure to Third Parties

5.1 Service Providers.

Nature Republic Philippines makes use of third-party providers for services such as:

• Payment processing

• Logistics and delivery

• Cloud storage and hosting

• Marketing, advertising, and communications

• Legal, auditing, and IT services

Your personal data will only be disclosed to them for the purpose of processing related to the contracted service.

5.2 Affiliates and Business Transfers.

We may share information with our parent company, affiliates, or subsidiaries. In the event of mergers, acquisitions, or reorganization, your data may be transferred as part of the business assets.

5.3 Legal and Regulatory Authorities.

Your information may be disclosed where required to satisfy applicable law, regulation, legal process, or enforceable governmental request.

5.4 Other Disclosures.

We may share your information in good faith when reasonably necessary to:

• Enforce our Terms of Service,

• Detect, prevent, or address fraud or technical issues, or

• Protect against harm to the rights, property, or safety of Nature Republic Philippines, its users, or the public.

Section 6. Data Retention and Disposal

We will retain your personal data for as long as you maintain an account with us or avail of our Services. If you wish to delete your account or data, you may contact us. Upon verification, we will securely delete or anonymize your information, except when retention is required by law.

Section 7. Information Security Precautions

We use secure server technology, encryption, and organizational safeguards to ensure that sensitive personal and financial information is protected. All third-party partners are likewise required to use adequate security measures.

Section 8. Accessing and Updating Your Personal Information

You are responsible for ensuring that the personal data you provide is accurate and up to date. We will provide you with access to your data and allow you to correct or delete such data, unless retention is required by law or for legitimate business purposes.

Section 9. Links to Other Websites

Our website may contain links to third-party websites. Nature Republic Philippines is not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties.

Section 10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the right to:

• Access personal data we hold about you.

• Correct inaccuracies or update your information.

• Suspend, withdraw, or block the processing of your personal data.

• Be informed of the existence of processing of your data.

• Claim damages for violations of your data privacy rights.

• File a complaint before the National Privacy Commission.
  

Section 11. Contact Us

If you have complaints, concerns, or questions regarding our Privacy Policy or wish to exercise your data subject rights, please contact us on Instagram (@naturerepublicph) or Facebook (Nature Republic Philippines).

Nature Republic Philippines

21 Panay Avenue, Brgy. Paligsahan, Quezon City, 1103 Metro Manila

+63 2 8376-6819

Section 12. Changes to this Policy

This Privacy Policy may be updated from time to time. Please review this Policy periodically for the latest updates. You will be notified of any significant changes that may affect your rights.